Can't save report to Dropbox any longer?
Hi, The reports doesn't save to Dropbox any more. Can you check if it works?
2017-11-23 19:50 Michael K
Clearing the database
I have report data that goes back to 2013, and I think may be slowing down the app. Is there any way to delete the database without removing the app then reinstalling the app?
2017-03-25 20:21 John
Clearing the database
Not without deleting every trip you have in the database. There is no way to "delete all"
App crash
I have IOS 10.1.1 on I phone 5 and my app loose my actual trip when the phone is on recharge in the car or stay in place for 10 minutes or more. I have lot of trip in memory. Please melp me!
2016-12-21 16:09 Martin Bérard
Skips turns
Ever since I upgraded to iOS 9.3.1 and now 10.0.1, the app is not tracking to the actual street coordinates. This in turn shaves miles off of the actual Milage drive. Can this be fixed? I see reading the q/a I am not the only one experiencing this issue! Please help, this app is now costing me expense money when I drive.
2016-10-02 00:00 John
lost data?
I updated my iPhone 6 and lost the app. Had to reload it. Now I have lost all the data. Any way I can retrieve it? Thanks!
2015-10-29 14:55 MJ Shankel
lost data?
You should recover your backup from either iCloud or iTunes. However there is no easy way to do just the app, you have to recover the whole phone.
GPS tracking
I need an app that will simply track my miles driven with many stops, that will work in areas where there is no cell reception. Will this do that? I think it also has the option to track miles to stops, like if I make multiple stops and want to track those, too? Usually I just need overall miles driven in one day while working, and not the destinations along the way. Also, is there a pause, so I can pause it while I have stops up to 30 minutes or so at a time?
2015-01-13 00:30 Heather
GPS tracking
It will do all of the above
:: dump GPX tracks? ::
Hi, Wonderfull app, your Travelreporter! And I am wondering: is it possible to 'dump' the gps-coordinates of a recorded trip? I can see the map of a trip on the Iphone, but I can't find any way to download this information and use it for further processing. Like to hear from you!
2014-12-02 10:08 Hans
dump GPX tracks?
Sorry it is not possible at the moment
ändringar
Om jag måste ändra inmatad kilometerställning ändrar systemet alla därpå följande kilometerställningar? Tack på förhand AB
2014-11-17 09:05 Alena Bok
Background app refresh
Thank you for your help - but it was already set to always - so that hasn't fixed it. Next ?
2014-11-14 00:50 Phil
Background app refresh
Hi. The update hasn't fixed it. Any other ideas ?
2014-11-10 21:55 Phil
Background app refresh
If you open the settings app, Privacy, Location Services, then you should see Travelreporter in the list and set it to Always.
Background app refresh
Hi. After updating to IOS 8.1 the app now won't run. it says I need to enable background app refresh. However it does not appear on the list of apps that appear in that part of the settings menu. Have tried reinstalling it - but that does not work either.
2014-10-25 07:44 Phil
iOs8
I have submitted an update to the AppStore, that fixes some iOs8 problems. It should be available in a couple of days.
Question?
How do I switch from kilometers to miles?
2014-10-03 17:07 Kevin
fel i fråga
Hej igen. Såg att det fanns inställningar iphone som makulerar min tidigare fråga. Borde antingen vara default att få mata in mätarställning eller visas info om möjligheten att ändra inställningarna vid första uppstart eller tutorial. Mvh Dani
2014-09-08 20:21 Dani
fel i fråga
Skall ändra i näsa uppdatering
Bränsleenhet gas?
kilogram saknas om jag tankar gas
2014-09-08 20:19 Peter B
Bränsleenhet gas?
Jag skall ta med det i nästa uppdatering. Frågan är om man skall ha Normalkubikmeter eftersom det är det man betalar för eller kg som oftast visas som förbrukning?
Address location selection missing
Hi. When I want to stop and save my trip, why cant I choose from saved locations instead of only entering the address (which should also be available from GPS data). I think the app should suggest a saved location if e.g. within 100 m.
2014-09-08 20:15 Dani
Address location selection missing
I am not sure I understand you. You will get the address from the gps data.
Using ipad and iphone
Hi, can i have the trip information in both ipad and iphone? Not Depending on which terminal i use can i have the same reportts on both?
2014-05-10 14:40 André
Using ipad and iphone
Sorry, not for the moment, I am working on it.
Synkronisering
Hei. Er det noen mulighet for synkronisering mellom det som legges inn på iPad og det som ligger på iPhone?
2014-04-23 18:31 Therese Iden
Synkronisering
Inte för tillfället, jobbar på det
Lunchtid?
Hej! Timereporter är en väldigt behändig liten app! Det enda jag saknar är möjligheten en inställning som gör att jag per default drar av tid för lunch varje dag. Nu måste man göra två registreringar per dag för att hantera det. Eller har jag missat ngt? Mvh Kristoffer
2014-03-07 00:35 Kristoffer
Lunchtid?
Nej det är rätt, står på listan över framtida förbättringar.
Change to miles
How do I change from km to miles
2014-03-01 15:13
Change to Miles
You open the iPhone settings app, there you will find the settings for all your apps, scroll down to Travelreporter, tap on that and scroll down to units setting and change to what you want.
Can select place/customer as "To" location
I can select a Place/Customer when I create a trip but I can not select the Place/Customer as the destination. The usability for this application is very poor. It relies too heavily on the GPS. I need to do either GPS or manual selections from the pick list (Place/Customer).
2014-02-25 22:58
Can select place/customer as "To" location
I am not sure exactly what you mean. The Place/Customer is so you can sort your trips on a Customer not as a destination. The start and end addresses are all automatic. If you are visiting a Customer you want that to show up in the report and perhaps summarize mileage and/or costs on that customer. The main purpose is to free you from entering a lot of information, thats why the GPS is used, together with address lookups etc.
Adding Places/Customers
I really like this idea, however there is no search ability. I have 5800 contacts and need to be able to search my contact data base. It takes way too long to scroll through my data base. Can it be added or where is the search feature?
2014-02-25 22:55
Adding Places/Customers
When you add a new customer/place, you get a question if you want to add it from your contacts. If you answer yes, you will see the normal contact choosing page, where you can search for a specific contact. When the contact has been added and you want to choose it on specific trip, you can choose to sort it either by the start or end of the trip. So you will see the contacts sorted from how closely they are located to where you are. In most cases the customer you want is at the top of the list (as you are probably just outside there facility), and you just have to choose that one, thus no need to search.
Logging miles with odometer, not GPS
This seems to be a pretty nice tool, however to improve usability, I would like to only use the GPS link to enter Start/Stop addresses, not track my every move due to battery consumption. Would it be possible to capture current location as start address, then at the end of the trip, capture current location again for end trip location? The last piece would be to have the app calculate trip miles from beginning/end odometer reading? It does not matter what the GPS route is, I need to track by cars odometer.
2014-02-25 20:46 Russ
No gps
Could be an improvement in a later version
Travelreporter "Dies", part 3
Hej, jag ser att det nu är fler personer som har snarlika problem med att appen "ramlar ur". Jag har stängt alla appar och enbart haft Trevelreport, Waze och sms igång. Samma resultat. Igår han jag bara köra i 10 minuter innan den hade dött, dagen innan gick det bra i 45 minuter och jag lyckades spara ner körningen. Har automatuppdatering påslagen för appar och senaste iOS versionen, fortfarande samma tfn iPhone 4s. Det HAR fungerat utan problem för 4-6 månader sedan....
2014-01-22 12:42 Fahlan
Part 3
Jag söker med ljus och lykta efter någon som kan hjälpa mig att få kraschrapporter, så att jag kan se vad som händer. Om du har lust att hjälpa mig skicka gärna ett mail till rolf.almlund@rad.se Kan det vara detta som du drabbats av: http://macworld.idg.se/2.1038/1.543631/apple-lovar-fix-for-ios-7-krascher
Fix skips?
Have you found a fix for the skips in mileage recording? Still having trouble with the app turning off when receiving a phone call or if another app is looked at while Travel reporter is recording the trip.
2014-01-07 05:00 Jim
Fix Skips
Could it be this you are experiencing
http://www.macrumors.com/2014/01/22/apple-ios7-crash-fix/ I haven't been able to replicate the problem, but I will add some checks in the next version to see if I can pinpoint the problem. It seems that you don't get any gps updates while in the background, which you should. And if you are running the latest version and have checked the background processing it should work. If not send me an email on rolf.almlund@rad.se and we can see if we can find out what is wrong.
Refund
I just downloaded this and I don't like the app. How can I get a refund? I thought I could manually add a trip if I forgot to log it. But, I don't see how to do that.
2014-01-03 22:38 Carla
Manually add Trip
You start by starting a new trip (+ button) and then immediately stopping and saving it. You then tap on the trip, then Edit. Then you tap on the start and end addresses, date etc and change them. Then tap on the curved arrow and choose recalculate the trip, and the trip will be recalculated from Googles suggestion. And then tap done and you are done. For a refund you go to the AppStore
Km/miles
How do I change from km / miles
2014-01-03 15:19
Km Miles
You open the iPhone settings app, there you will find the settings for all your apps, scroll down to Travelreporter, tap on that and scroll down to units setting and change to what you want.
TIMEREPORTER
When I push Report Settings the app closes. It is not possible to change report settings. Ideas?????
2014-01-02 16:14 Albert
Timereporter
I have found the bug and submitted a new version to the Appstore. It will be available when Apple has reviewed it (Usually in a couple of days)
Still having trouble with skips
Your suggestion worked for one day. Keeping accurate records on mileage is very important. If I get a phone call the recording will stop, I have to check it constantly to see if it is still running. When I restart the app, the blue line will mark a straight line from my last location to the current location, which could be many miles difference. Please help.
2013-12-17 17:29 Jim
still having trouble with Skips
Still having trouble with skips. Your last suggestion worked for a day. It is very important to keep good records of mileage. If I even get a phone call it stops recording, and I have to remember to check it to reset it, which makes the blue line go from the last place it recorded to the current location in a straight line. And if I have failed to check it that could be miles lost. Please advise...
2013-12-17 16:05 Jim
Pausa trip
Hej, funktionen att kunna pausa en trip har fungerat bättre tidigare då det gick att vara i paus en längre tid. Nu får jag efter ca 15 min frågan om jag vill återuppta min resa och om jag inte gör något så stängs resan. Då sparas start och slutet landar nere på afrikanska västkusten enligt kartan. Vad kan jag göra för att den skall klara av pauser? Är det inte meningen att den skall kunna vara stilla under paus utan att fråga?
2013-12-09 14:42 Johan
Pausa trip
Visst skall den kunna pausa längre. Det jag gör är att jag kontrollerar en funktion som heter signifikant förflyttning i iPhonens funktioner, för att påminna dig om att du har börjat förflytta dig igen, så att du kan starta. Den funktionen talar Apple inte om vad den får sina data ifrån, men ryktet går att det är då man byter basstation för mobiltelefonen. Det kan tänkas att din iPhone tappar förbindelsen med basstationen och då tror den att du flyttat dig.
Att du hamnar utanför Afrikas kust är ett tecken på att den inte hittar någon position koordinaterna latitud 0,0 longitud 0,0 ligger där. Egentligen skall den tala om för mig att den tappat sin positionering och inte ge 0,0 0,0 men uppenbarligen gör den inte det.
Jag skall gräva i det och se om jag kan få fram felet. Om du meddelar mig din mailadress på rolf.almlund@rad.se så kan vi se om vi kan få ordning på det.
Skips
Recently upgraded to an Iphone 5s. The old I phone 4 did not have this problem. Both phones were/are on the latest version of IOS 7. The problem is that unless the app is open on the screen the mileage is not tracking. If any other app is being used while in route to destination, like maybe a music app or any other, mileage is not recording. When you reopen to your screen, meaning that you didn't close the app but look at it again, the blue tracking line skips to your current location. Example: Lets say you drive around a lake, instead of tracking your route around the lake, it will show that you drove through lake. Hope this makes sense.
2013-12-05 20:15 Jim
Skips
There is a big change in background processing on iOS7. First check in iPhone settings, General, background App Refresh. See that it is on and that Travelreporter is on. If it is not on, travelreporter will not be allowed to run in the background.(I have added a check for this in the last version).

In iOS 7 Apple has allowed apps to do much more in the background then before. This means, especially on iPhone 4, that apps can use up a lot of memory in the background. When the memory isn’t sufficient the Os shuts down apps running in the background. As the iPhone 4 has half the memory of the iPhone 5 it can be a problem. Check under settings and shut off background processing on the apps you don’t need, to preserve memory.
Email CSV Reports export to XL not working
Hi, I just purchased your app and tried exporting my 1st trip using your email CSV export to MS XL. The odometer reading for the start of the trip (88,999) is broken into two parts... 88 shows in the first odometer field and 999 apprears in the second odometer field ... And the ending odometer reading ( (89,007) Is also broken into two parts... 89 apears in the Notes field and just a 7 shows up in the Expense field. I f this is not fixable I would like my money back. My email address is: warriorfishingcharters@gmail.com
2013-11-30 02:14 Mike P
Email CSV Reports export to XL is now fixad
À new version is out where this problem is fixed
Travelreporter "Dies", part 2
Fortsättning på tidigare frågeställning. Iphone 4S, inställd på att Travelreport får fungera i bakgrunden. Appen fungerar så länge som ingen annan app pockar på uppmärksamhet. Ringer tfn, det kommer ett SMS ellar att jag använder Waze-appen kraschar Travelreport. Det sker inte omdelebart utan tar en okänd tid innan travelreport inte har någon aktiv körning i gång. Vad kan jag kontrollera mer?
2013-11-22 14:18 Robert
Travelreporter "Dies", part 2
Det kan vara ett minnesproblem, för många minneskrävande appar körs i bakgrunden, iPhone 4 och 4s har ju 512 Mb internminne, medan senare versioner har dubbelt så mycket. Jag skall försöka se om jag kan framkalla felet för att se vad som händer. Försök att ha så få appar som möjligt körande i bakgrunden och se om det hjälper.
Travelreporter "dies"
Senaste tiden har jag råkat ut för att appen dör under körning. Jag startar en ny tripp precis som vanligt, kontrollerar några gånger under körning att den räknar upp och följer med. Nu har jag senaste 2 veckorna råkat ut för att när jag ska stoppa trippen så finns det ingen att stoppa, trots att jag har kollat några gånger under resans gång. Trycker jag på + tecknet så vill den starta en ny från nuvarande position. Dessutom står det alltid en röd etta vid själva Trevelreport ikonen i iPhonen, detta skedde enbart när man tex missat att stoppa en tripp förut. Det känns som att den kommer i samband med att jag startar en ny tripp. Är det något ni ändrat i senare versioner?
2013-10-25 11:24 Robert
Travelreporter "dies"
Apple har gjort en stor förändring i hur appar som kör i bakgrunden hanteras. Man kan själv bestämma om appar skall köras i bakgrunden eller ej. Om man går in iPhonens inställningar, Allmänt och därefter Bakgrundsuppdatering, så kan man slå på bakgrundsuppdatering och därefter välja vilka appar man vill tillåta köra i bakgrunden. Välj bara de appar du vill skall köra i bakgrunden och välj bort övriga. Travelreporter måste av naturliga skäl kunna köra i bakgrunden för att fungera. I senaste versionen av Travelreporter kontrollerar jag att bakgrundsuppdatering är påslagen och varnar om den inte är det.
Travelreporter Breaktime
Hello Hello, it is also possible to assign the break time of the report. So how long was the break ? Greatings from Swiss
2013-10-15 20:27 Ueli
Travelreporter Breaktime
I will see if I can add it next version.
Add Odometer reading
How do I add an odometer reading to each trip? What steps do I need to do.
2013-08-20 06:58
Add Odometer reading
You have to open the iPhone settings app, scroll down to Travelreporter and tap on that. Then change the setting "show cars mileage chooser".
When you start your next trip you will be asked to enter a car. Then you can choose the car and add the current odometer reading and start your trip. When you have finished your trip you will be asked to check your odometer and then save your trip.
After that you can make reports with odometer readings. Car and Tax report will show this. If you only have one car you should mark it as Default, so you don't have to choose it every time you start a trip.
Deleting logs
Hi. Is there anyway to delete old logs beyond one at a time? Thanks
2013-07-30 16:34 Jeff
Deleting logs
Not for the moment. I will try to add it in a coming version
Automatisk trippmätar-uträkning?
Får ingen möjlighet att fylla i vad trippmätaren står på vid trippens start förrens trippen avslutas. Detta värde fylls heller inte i baserat på föregående slutvärde och räknas inte ut baserat på det slutvärde jag matar in för precis avslutad tripp. Är det jag som gör något fel eller är appen designad på just det här viset? Om det är så den är designad så undrar jag om det inte skulle vara möjligt att införa någon av de lösningar jag nämnde ovan, företrädesvis den där startvärdet för trippmätaren baseras på slutvärdet jag matar in manuellt minus den sträckas som loggats för färden. Som det är nu så måste jag ändå ha papper och penna för att skriva ner startvärdet så jag kan fylla i det manuellt i efterhand, gör tyvärr appen betydligt mindre användbar, om jag ändå måste sitta och fippla med papper och penna så kan jag lina gärna föra logg på gammalt hederligt vis likaså.
2013-07-24 19:58 Pelli
Automatisk trippmätar-uträkning?
Man kan ha mer än en bil som man följer upp mätarställningen på. Om man ha satt på Visa inmatning mätarställning i inställningar får man upp ett vala av bil. Man måste markera en bil för att få upp dess mätarställning. Därefter kan man kontrollera riktigheten. Värdet som visas är det senaste värde bilen hade. Om man bara har en bil kan man välja Förvald på den bilen, så blir den automatiskt vald.
Automatisk trippmätar-uträkning?
Man får också en möjlighet att kontrollera mätarställningen efter avslutad tripp. Den mätarställning som visas är den beräknade mätarställning, dvs utgångsvärdet + gpsen beräknade sträcka
km/mi
How can I switch from km to mi?
2013-07-06 16:45 Salvador
Timmar i stället för tid
Hej Det vore trevligt att kunna mata in timmar i stället för tider, går snabbare än välja timmar och minuter. Många kunder vill bara veta hur många timmar man jobbat år dem en dag. MVh Per
2013-05-17 14:41 Per
GPS stuck on.
My gps is stuck on. Travel reporter is using it even when not running in the background. The only way to get the arrow to not be in my menu bar is to turn off location services to travel reporter. Any suggestions? This is wearing down my battery quickly.
2013-05-16 19:37
GPS is not stuck on
The thing is that after I added pausing of trips, the app is using what Apple is calling "significant location change", to see if you have moved a significant distance after you have paused your trip. This gives the app a message as soon as the iPhone moves to a new cell tower. This is a part of location services and thus makes the little triangle appear. However it does not use the GPS. I know that this can be a bit confusing for the user, that Apple hasn't clarified this.
I will however make a fix so that I close down this when I don't need it to minimize the confusion.
Works
Seem to be working, and I didn't lose any data !
2013-05-11 02:12 John Pennie
Works
Seem to be working, and I didn't lose any data !
2013-05-11 02:12 John Pennie
Working...
It works!!! Thanks for the fix.
2013-05-11 01:08
plats
Hej får ingen adress varken avreseort eller destination blir bara ett streck ?funkade jättebra förut, det var därför jag valde denna app över andra jag provat.började jävlas 2013-03-07,kommer det någon uppdatering som kommer fixa detta?
2013-05-10 20:15 Nicklas
Plats
Jag var ju tvungen att byta från Google adressdata till Apples adressdatabas på grund av ändrade licensvillkor hos Google. Tyvärr är Apples databas inte lika bra utan saknar en del adresser, om du hamnar på en sådan adress får du bara ortnamn och ingen adress.
Retrieving data lost?
I have been backing up my data to icloud and now since the crash that I am reading about I cant access my mileage from Jan to May. Does anyone have any suggestions on how to get the report?
2013-05-10 17:06 Calvin
New update
I submitted an update to the AppStore Monday, it is still in "waiting for review" and I am sorry, I have no way of pushing it. But usually it takes 4-5 weekdays before they review it.
Problem
My app do not work now, is there an update coming soon?
2013-05-09 21:16 Armand
Problem
My app do not work now, is there an update coming soon?
2013-05-09 21:16 Armand
Problem
I submitted an update to the AppStore Monday, it is still in "waiting for review" and I am sorry, I have no way of pushing it. But usually it takes 4-5 weekdays before they review it.
Tack för svaret
Förstår problemet och hoppas på nästa uppdatering. Felet är att appen är så bra att jag blivit beroende :)
2013-05-08 13:13
samma problem
Tyvärr blev det ingen förbättring med senaste uppdateringen. När kommer nästa?
2013-05-08 10:05
Fix
Jag är väldigt ledsen för problemen du fått. Jag har ingen stor organisation utan är en ensam utvecklare. Då jag betatestar är det några vänner som testar åt mig. Problemet dök inte upp hos någon av dem och jag har själv inte lyckats skapa problemet. När jag släppte uppdateringen kom det fram att det var de som hade stora datamängder som problemet dök upp hos. Jag försökte fixa detta med den senaste uppdateringen, men lyckades uppenbarligen inte. Nu har jag fått in några krash-rapporter från några användare som jag har kunnat använda för att hitta vad som går snett. Jag har lagt ut en ny uppdatering på App-store som löser de problemen. Den blir tillgänglig så fort Apple ”reviewat” den. Jag hoppas innerligt att den är den slutliga lösningen.
Roll it back!!!!!!!
That's all I got to say
2013-05-08 07:57
Roll it back
I am sorry, not possible.
I am very sorry for the problems I have caused you. I have no big organisation as I am lone developer. When I do beta-testing I have some friends testing for me. None of them had the problem. After I had released the update I found out that it was only users with big amounts of data that where affected. I tried to fix the problem with the latest update but did obviously not succeed. I have now been able to get some crash-reports from some users, and think I have found out what’s going wrong. I have submitted a new update to the app-store that solves those problems. It will be available as soon as Apple has reviewed it. I hope very sincerely that this is the final solution, as I have no way of testing it except by trying to simulate the error. Kind Regards and I am very well aware of you frustration
come on!
This update to fix the broken update is broken. When can we expect a proper fix. Will my VERY IMPORTANT missing miles reappear?
2013-05-08 01:11
Fix
I am very sorry for the problems I have caused you. I have no big organisation as I am lone developer. When I do beta-testing I have some friends testing for me. None of them had the problem. After I had released the update I found out that it was only users with big amounts of data that where affected. I tried to fix the problem with the latest update but did obviously not succeed. I have now been able to get some crash-reports from some users, and think I have found out what’s going wrong. I have submitted a new update to the app-store that solves those problems. It will be available as soon as Apple has reviewed it. I hope very sincerely that this is the final solution, as I have no way of testing it except by trying to simulate the error. Kind Regards and I am very well aware of you frustration
Wow... Another Fail
I think the header says it all. The update is once again a fail. I don't think I can be more disappointed. Can you just roll us back to when it worked...
2013-05-08 00:59 Steven
Fix
I am very sorry for the problems I have caused you. I have no big organisation as I am lone developer. When I do beta-testing I have some friends testing for me. None of them had the problem. After I had released the update I found out that it was only users with big amounts of data that where affected. I tried to fix the problem with the latest update but did obviously not succeed. I have now been able to get some crash-reports from some users, and think I have found out what’s going wrong. I have submitted a new update to the app-store that solves those problems. It will be available as soon as Apple has reviewed it. I hope very sincerely that this is the final solution, as I have no way of testing it except by trying to simulate the error. Kind Regards and I am very well aware of you frustration
????
I thought the latest update was supposed to fix the issue from the last update. Guess what? It still doesn't work. I realize and applaud that you are trying to add more functionality to this app but can you please start Beta testing these updates before you release them? I purchased this app for mileage reporting but I would not have purchased it if I knew it was going to be down as often as it is. What is your refund policy?
2013-05-07 23:03 Rob
Fix
I am very sorry for the problems I have caused you. I have no big organisation as I am lone developer. When I do beta-testing I have some friends testing for me. None of them had the problem. After I had released the update I found out that it was only users with big amounts of data that where affected. I tried to fix the problem with the latest update but did obviously not succeed. I have now been able to get some crash-reports from some users, and think I have found out what’s going wrong. I have submitted a new update to the app-store that solves those problems. It will be available as soon as Apple has reviewed it. I hope very sincerely that this is the final solution, as I have no way of testing it except by trying to simulate the error. Kind Regards and I am very well aware of you frustration
Still doesnt seem to work.
Hi, I just tried the update to 1.3.1 and the program still does not want to run. How do I make this program work?
2013-05-07 19:43 John Pennie
Fix
I am very sorry for the problems I have caused you. I have no big organisation as I am lone developer. When I do beta-testing I have some friends testing for me. None of them had the problem. After I had released the update I found out that it was only users with big amounts of data that where affected. I tried to fix the problem with the latest update but did obviously not succeed. I have now been able to get some crash-reports from some users, and think I have found out what’s going wrong. I have submitted a new update to the app-store that solves those problems. It will be available as soon as Apple has reviewed it. I hope very sincerely that this is the final solution, as I have no way of testing it except by trying to simulate the error. Kind Regards and I am very well aware of you frustration
Update?
Do you have any idea when the latest update will be approved by Apple? I need this to be working again ASAP.
2013-05-07 18:40 Rob
Did update
I updated the recent update only to find it made the screen go blank and was unreponsive. So I deleted the software app and reloaded it but all my back history is gone. Like the app and I printed it out every month so big deal. Ray
2013-05-05 04:31 Ray
Fix
I am very sorry for the problems I have caused you. I have no big organisation as I am lone developer. When I do beta-testing I have some friends testing for me. None of them had the problem. After I had released the update I found out that it was only users with big amounts of data that where affected. I tried to fix the problem with the latest update but did obviously not succeed. I have now been able to get some crash-reports from some users, and think I have found out what’s going wrong. I have submitted a new update to the app-store that solves those problems. It will be available as soon as Apple has reviewed it. I hope very sincerely that this is the final solution, as I have no way of testing it except by trying to simulate the error.
Update crash
Has the update for fixing this update crash been posted? I haven't found it.
2013-05-04 23:37
Posted
It was posted Friday, but Apple has to review it before it is released, and it is still in "waiting for review" state.
Posted
It was posted Friday, but Apple has to review it before it is released, and it is still in "waiting for review" state.
Km roll selector
I have two iPhone5 with Travelreporter installed. Only on one appears the initial trip km roll (selector), how to enable it on the other? Without it it is difficult to use.
2013-05-04 09:58 Ben
Show odometer
You have to open the iPhone settings, scroll down to Travelreporter, tap on that and set Show cars mileage chooser to On. Then it will show up
Km roll selector
I have two iPhone5 with Travelreporter installed. Only on one appears the initial trip km roll (selector), how to enable it on the other? Without it it is difficult to use.
2013-05-04 09:58 Ben
Show odometer
You have to open the iPhone settings, scroll down to Travelreporter, tap on that and set Show cars mileage chooser to On. Then it will show up
Private
Can't find where to set private / business related trip although present in report filters?!
2013-05-04 06:29 Rolf
Private
Tap on the trip in the trips-list, then tap on Edit and you will see the Private switch
Travelreporter für iPhone stürzt ab
Hallo, mein Travelreporter app. startet nicht mehr und stürzt ab. Ich sehe auch meine bisherigen Daten nicht mehr. Hilfe. Meine eMail-Adresse lautet: info@datakom-gmbh.com Mit freundlichem Gruß Hans-Georg Willig
2013-05-03 11:09 Hans-Georg Willig
jdv
update crashed my data...Thank you in advance for correcting this problem asap. I've had nagging problems with this app on my iPhone5. Worked great on the 3 and 4.
2013-05-03 02:39 Jeff from Texas
New Update
An update has been posted to the appStore. Will be available as soon as Apple has reviewed it.
Updates?
any updates on fixing this update crash problem? where will you post the solution?
2013-05-03 01:02
Update
An update has been posted to the appStore. Will be available as soon as Apple has reviewed it.
Thanks for the response
Hopefully you will find a fix soon, since I am on the road a lot, and heavily rely on this program. Currently back to pen and paper.😟
2013-05-02 20:59 John Pennie
New version is bad.
I just was pushed the new version of the software, and now the program crashes when I select it. I don't see any of my old data either. How can I go back to a previous version? HELP!
2013-05-02 18:51 John Pennie
Crash
I am aware of the problem. It is only present on those who have a lot of data.
When you start the first time after the update the data is migrated to a new version of the internal database. When the iPhone is doing this on a lot of data it takes some time and Apple has set a timeout if it takes more than 10 seconds and cuts the app. So the data is still there, but I have to find a way of going around the max time. I am working on that just now. I am sorry but it didn't show up during testing, as I didn't have an iPhone with enough data to make it show up. I am a bit frustrated about the thing that Apple doesn't have a way of stopping an update and go back, I have to live with that and try to solve it as fast as possible.
Updated version crashes
Who screwed up? Maybe me for updating. Needed that new pause function. Now all records are gone and can't log new ones!!! What up? That thousands of miles GONE!!!!
2013-05-02 16:40 Reese
Crash
I am aware of the problem. It is only present on those who have a lot of data.
When you start the first time after the update the data is migrated to a new version of the internal database. When the iPhone is doing this on a lot of data it takes some time and Apple has set a timeout if it takes more than 10 seconds and cuts the app. So the data is still there, but I have to find a way of going around the max time. I am working on that just now. I am sorry but it didn't show up during testing, as I didn't have an iPhone with enough data to make it show up. I am a bit frustrated about the thing that Apple doesn't have a way of stopping an update and go back, I have to live with that and try to solve it as fast as possible.
update crash
I just updated the app and now all my travel records are gone and the app doesn't work at all!! What's going on?
2013-05-02 16:03
Crash
I am aware of the problem. It is only present on those who have a lot of data.
When you start the first time after the update the data is migrated to a new version of the internal database. When the iPhone is doing this on a lot of data it takes some time and Apple has set a timeout if it takes more than 10 seconds and cuts the app. So the data is still there, but I have to find a way of going around the max time. I am working on that just now. I am sorry but it didn't show up during testing, as I didn't have an iPhone with enough data to make it show up. I am a bit frustrated about the thing that Apple doesn't have a way of stopping an update and go back, I have to live with that and try to solve it as fast as possible.
crashes when I "calculate new distance"
When I manually enter a trip the app crashes repeatedly when I go to "calculate new distance" after putting in the addresses. I have updated the OS, and restarted the phone a few times but it still will not update the manual entry. Help!
2013-04-16 21:04 tinderhouse
Missing distance values (infinity symbol)
There have been some reports where the distance values have been missing and showing up as infinity symbols (a 8 on it's side). This seems to be because you have lost settings.
To fix this:
Open the iPhone settings app, scroll down to Travelreporter, tap on that, scroll down to units, change from miles to km and then back again and you should be good to go.
2013-04-15 09:20 Rolf Almlund
Enable servibces
Enable location services how
2013-03-24 12:24
Location services
Open the iPhone settings app, scroll down to Privacy, tap on that, then tap on location services. Set it to on and check that Travelreporter also is set to on.
Cost per km
How to change km to miles
2013-03-24 00:40
Setting miles
To change to miles etc: You open the iPhone settings app, there you will find the settings for all your apps, scroll down to Travelreporter, tap on that and scroll down to the units setting and change to what you want.
Emailing report
I have not been able to email a report for the year 2012. The app just closes down.any suggestions?
2013-03-19 04:39
Emailing report
You probably have a trip that is corrupt. You can check for it this way:
1:Try making and emailing a report over half the time. (if you are making a report between 1 of feb to 28 of feb try doing 1 - 14 feb) .
2. If it works then you know that the faulty trip is in the latter part otherwise it is in the first part.
3. Try splitting the faulty part in two. (1-7 feb) test again. When you have found the faulty trip, edit it or delete it.
then run the report again.
Emailing report
I have not been able to email a report for the year 2012. The app just closes down.any suggestions?
2013-03-19 04:39
Smiling report
I have not been able to email a report for the year 2012. The app just closes down.any suggestions?
2013-03-19 04:37
Smiling report
I have not been able to email a report for the year 2012. The app just closes down.any suggestions?
2013-03-19 04:37
adress
Hej senaste uppdateringen hjälpte mig inte med adresserna, hittar fortfarande ingen adress.
2013-03-15 14:58
odometer Readings
When the Odometer Had a hiccup awhile ago some of my manual inputs seem to be wrong. Is there a way of getting the readings and correcting them in a spreadsheet then putting the data back into TravelReporter
2013-03-14 20:22 Chris
odometer Readings
The only way to update it is to go into each trip with missing data and add the car and change the from and to odometer and then saving it. As the trip distance are in each trip you can easily calculate the to odometer if you have the from odometer.
Error?
My Travelreporter App has been working flawlessly for over a year now but suddenly shows this message when I try to start a new trip: "Error: Could not complete the lookup of address data" This happens everytime I try to start a trip no matter where I am. I have the latest update of the app. Any help with this issue would be greatly appreciated because the app is extremely useful when it's working. :)
2013-03-14 19:33 Brett
Error
Travelreporter is getting the address data from Google, and it seems that the Apple-Google war has hit me. So Google has closed me down. I have submitted an update to the Appstore with address data from Apple instead that is now available for update
Milage
Even my old milages that had been recorded normally are now missing from the report, will these reappear when the bug is fixed?
2013-03-14 10:31 Lorraine
Milage
I am not sure I understand what you mean. In what report have they disappeared? If you make a report with None as the subtotal, can you see them there. You can send me a mail at travelreporter@rad.se
You can use the app waiting for review
You can use the app even if it can't get the address data. The gps locations (coordinates) are saved, so when you get the new version, you just open the Trips with the missing addresses, tap on edit, then the curled arrow and choose "Update Addresses" and it will fetch the Addresses.
2013-03-14 08:55 Rolf Almlund
Response to my question via email about current address acquisition
Travelreporter is getting the address data from Google, and it seems that the Apple-Google war has hit me. So Google has closed me down. I have submitted an update to the Appstore with address data from Apple instead. It will be available as soon as Apple has reviewed it.
2013-03-13 15:12 Ty
Update
Reading the post on 3/11 regarding acquiring address from google's map you are changing to Apple's, when do you think that will come out? I have my whole sales department using this app on a daily basis to record mileage and submitting monthly for their sales log and it works great! So, now a few people are encountering this error. Thanks
2013-03-13 13:42 Lifestyle
Update
I submitted the update to Apple yesterday morning (12:th) and Apple has taken anything between 3 days and 3 weeks for review. I am sorry but it is out of my hands. You can however use the app in the meantime, the locations will be saved.
After you have got the update in place you can go in on the trips with missing data, tap edit, then the curled arrow and choose update addresses.
Fel - Kunde inte hitta adress data
Senaste dagarna får jag följande felmeddelande när jag skall starta en tripp. Fel - Kunde inte hitta adress data. Trycker jag ok står det längst ner mot grå bakgrund - Kunde inte hitta adress data, försök uppda...med en nätverksuppkoppling.
2013-03-13 12:51
Fel - Kunde inte hitta adress data
Travelreporter hämtar adressdata från Google och det verkar som jag har drabbats av kriget mellan Apple och Google. Jag har lagt en uppdatering av Travelreporter på appStore, där jag hämtar adressdata från Apple istället för Google. Den blir tillgänglig så snart Apple har granskat och godkänt den.
Acquiring address
Hi, As from last week my travelreported isn’t able to acquire addresses anymore. iPhone 4 IOS 6.1.2 (10B146). I think this bug started after I have installed the latest IOS version. Wim
2013-03-11 13:54 Wim
Acquiring address
The addresses are fetched from Google, as Google have changed its services there is a problem with that. An update is on it's way that uses Apple's mapservice for addresses instead.
Acquiring address
Hi, As from last week my travelreported isn’t able to acquire addresses anymore. iPhone 4 IOS 6.1.2 (10B146). I think this bug started after I have installed the latest IOS version. Wim
2013-03-11 13:52 Wim
Infinity
Hello, My reporting doesn't show number of kilometers only the + and the infinity sign. What is the issue?
2013-03-10 19:30 Ary
Infinity
I think you have lost your settings. Try go into iPhone settings and Travelreporter then change units to miles and then change back to kilometres, and then restart Travelreporter.
Losing $$$ !!!
My odometer quits running on my new iPhone 5. I'm losing a lot of mileage that's not being tracked. When is the fix (update) coming? HELP!!! This is costing me money!!!!!
2013-02-18 03:41 Jeff
Losing $$$ !!!
Sorry, the fix has been with Apple for a week, I hope that it will be released today or tomorrow.
Finding iPhone App Setting
Where do you find the iPhone App Setting? I don't see anything like it?
2013-02-12 12:57
Finding iPhone App Setting
It's the iPhones own settings app. The one you use for all settings in the iPhone.
Odometer Reading Stop Working
My odometer reading stop working after upgrade my ios to 6.1. How can i get working again. Thanks
2013-02-08 06:01 Tony
Odometer
Terribly sorry about the bug, an update is on it's way.
please update soon or give me the old app back
I have the following issues - 1. Odometer always starts with milage set in car info section 2. Odometer does not automatically update as I drive. 3. Always have to enter start and stop odometer readings.
2013-02-05 01:42
please update soon or give me the old app back
Terribly sorry about the bug, an update is on it's way.
Time format
How cn i change to 24 Hr format? This was the format when I downloaded the app. It changed to am/pm after an update
2013-01-30 20:51
Time format
A bug, Will be fixad in next release
Using Names for Start and End Trip
I want to display names in my reports for my start and end destination places. From 'Home" to "Customer1". From "Customer1" to "Customer2" etc. Is this possible?
2013-01-17 12:01 Johan
Using Names for Start and End Trip
You can enter it in comments on the trip, and it will be visible in the reports. You can add Standard Comments and use them.
Lost data
Suddenly all data lost. What can I do to restore data? Iphone iOS 6.0.1
2013-01-15 18:42 Bengt Bruzelli
Lost data
Is the app stuck or can you add new trips?
1 Notification alert
I see that at least two others had this same issue. I have tried open and closing the app as well as resetting the iPhone 4S with latest iOS6, but still the notification is present. Why don't you have some kind of flag on the trip that is generating the notification? It makes for you not no sense not to flag the trip. There most be a way to learn the problem trip and what about it is not complete?
2013-01-14 20:12 Ken
1 Notification alert
We are working on a fix for this.
iOS 6 and iPhone 5
I got an iPhone 5 and running TimeReporter, the app is crashing all the time with the new phone... are you going to update the app for iOS6 and iPhone 5 support?
2012-12-17 11:00
iOS 6 and iPhone 5
I haven't recieved any crash reports via Apple, and I am running on iOS6 with no problems. Could you specify when and in what circumstances the app crashes. You can e-mail me direct at time reporter@rad.se
Notifications
I have filled in all reports completely but still have a #1 Notification. ???? Is it possible for the app to highlight what is missing when the notification shows?
2012-12-09 23:43 Marcus Muxfeldt
Notifications
The "1" is saying that you have an ongoing trip. Probably something has happened during a trip. (iPhone battery run out or the like) , If you restart the app by double-clicking the Home-button, holding your finger on the app-icon in the bottom of the screen until you get a red x and then tapping that, and then restart the app the usual way after that.
Adding a trip later
I have read the answer for adding a trip later. Is there a way to enter a trip with multiple stops. Example: start aaaa. Stop bbbb, next stop cccc, next stop dddd, etc then return to start address. It would be very helpful to be able to drop a pin at each locations of a trip. Is any of this possible or in development? Thanks
2012-11-26 22:56 GT
Adding a trip later
Sorry, there is currently no way of adding a trip with multiple stops, you have to make it separate trips.
Crashes when emailing report
The app crashes when is select email report. When I select email report the app Just returns to home screen.
2012-11-18 00:34
Crash on email
You probably have a corrupt trip. Change the dates when you create the email report and see if you can find what date it is crashing on, and then delete that trip. If you still have problems send me an e-mail on travelreporter@rad.se.
Cost per kilometer
I entered .30 as my cost per km. Can't find a report that shows total distance and calculates the total km x .30 = Total cost for all trips. I can see a report that shows total distance and then I can manually calculate but it would be nice if there was a report that did the calculations.
2012-11-10 06:54
Cost per kilometer
If you use, the saved, printed or emailed Car- report, you will see the cost
moving data to mac
i updated my phone and backed up my old phone. i then attached my new phone and restored from my back-up. there was no data in the travelreporter does the app send data over if so where is it. How can i save the data as a file for next time?
2012-11-05 00:56 chris
moving data to mac
There usually are no problems syncing the data from/to iTunes. However there has been some occasions where the data hasn't showed up until you have synced the iPhone at least once more after the original restore from iTunes on a new phone. The only other way to save the data is by doing a report and save the .csv-file. However there is currently no way to get the .csv-data back into the app.
cost per mile
A question was asked about setting per mile rate at $.55 and you replied that it had been fixed. I can't find even where you set the rate. Help, again? thanks.
2012-11-02 01:22 rob howard
cost per mile
You have to add a car. On the car you can then enter the cost/mile. You can also use expenses (se previous entry).
expenses
I read that you can add expenses such as parking and tolls, but can't find how to do it. Help?
2012-11-02 01:19 rob howard
expenses
After you have finished a trip, you tap on it in the list, tap on edit and scroll down to Expenses and tap on that. Then you can add an expense by tapping the plus(+) button. If you tap on "Get saved expense" you can add "Standard" expenses, that can be used later on, so you don't have to enter the expense data more than once, you just have to enter the amount or if you have an expense per mile, nothing.
Bad Math
I see others have reported this but you give no fix. I have mileage set at .55 per mile but it calculates at .37 per mile. Good app but that error makes it useless for the needs of my company.
2012-10-14 21:05 Roy Gelsing
Bad Math
An update is submitted to Apple that fixes this issue
Export not working
Since the iOS 6 upgrade, I can't seem to connect to the iPhone when exporting invoices. Same problem as Jimmy described earlier. Can't even ping the device, though. IP-addresses to PC and iPhone managed by same router.
2012-10-07 22:34 Johan
Export not working
If you can't even ping the iPhone it seems like a network problem. You should be able to ping the iPhone even without anything else running on the iPhone.
km to miles
how do i change from km to miles?
2012-10-01 20:00
Km to Miles
To change to miles etc: You open the iPhone settings app, there you will find the settings for all your apps, scroll down to Travelreporter, tap on that and scroll down to the units setting and change to what you want.
km to miles
how do i convert km to miles?
2012-10-01 15:51
google goes to North instead of South
I am entering a S. McCall Rd and the map generates the location at the N. McCall Rd., How can this be fixed ?
2012-09-28 15:19 Jim
google goes to North instead of South
I am sorry but you have to tell Google about that. If you go to http://maps.google.com and try to enter it there and get the same error, you have a small button at the lower right "Report a problem" where you can report it.
adding a trip later
If I want to add a trip into the log after the fact, how do I create a new starting point that isn't at my current location. When I tap "+" to create the trip it shows my location on the map and I want to edit that to another location, to create and log a trip after the fact.
2012-09-28 15:05 Jim
adding a trip later
You start by starting a new trip (+ button) and then immediately stop and save it. You then tap on the trip, then Edit. Then you tap on the start and end addresses, date etc and change them. Then tap on the curved arrow and choose recalculate the trip, and the trip will be recalculated from Googles suggestion. And then tap done and you are done.
Data Wiped after App Failed
I was ending a trip and the app crashed. When I restarted the app and of my travel information for the entire year was gone. I tried resyncing with my laptop in the hopes that the information might have been autobacked up there, but no such luck. Is there anyway to recover my information?
2012-09-18 01:22 Steven
Data Wiped after App Failed
The data is probably still there. The problem is probably that the app freezes on the startup screen (an empty picture of the app). To help you I have to have some more information. Please contact me on travelreporter@rad.se
Backup
Is there anyway to backup my data as I have a new phone and need to install everything onto the new iphone. Regards Chris
2012-09-16 23:31 Chris
Backup
Apple has instructions on how to do this: http://support.apple.com/kb/HT2109?viewlocale=en_US&locale=en_US
Milage calculation rate
The milage rate that i have entered is not calculating correctly. The rate should be .55 and it is calculating my miles and reporting them at .34. What am i missing
2012-09-12 15:23 Melissa
Cannot email since update
since the update on 8/27/12 i cannot email my reports. what is the fix? otherwise great app!
2012-09-11 14:36 Patrick M
Cannot email since update
You probably have a corrupt trip. Change the dates when you create the email report and see if you can find what date it is crashing on, and then delete that trip. If you still have problems send me an e-mail on travelreporter@rad.se.
Lost information
I have been using this for 4 months been great today all the data has gone. When I go into the app it's asking me to set up a new car, I do this the the program crashes and no car has been recorded. Can I get the data back?
2012-09-07 22:00 Trevor
Mileage calculation
The mileage won't figure the correct amount. How do I fix this?
2012-09-05 02:56
Mileage calculation
In what way?
TimeReporter
Also cannot get the server to work. I can ping the iphone, and it says that the server is running at 192.168.30.89:8080, but I cannot see anything at that address. My browser just says "Problem loading page" "Firefox can't establish a connection to the server at 192.168.30.89:8000" I have also tried IE, with the same result. "IE cannot display the webpage"... Please advise. Thanks
2012-09-03 17:01 Jimmy
Timereporter
You have to create a report or invoice before attaching to the server. Furthermore the server goes down if the iPhone goes "to sleep". You have to keep it alive.
Can't find settings.
Where do I find the settings? Perhaps I am just overlooking them. Also can I create a report just for one customer? And can the reports be configured to include all start and stop times instead of just time worked and amount? Thanks
2012-09-03 16:51 Jimmy
Settings
You open the iPhone settings app, there you will find the settings for all your apps, scroll down to Travelreporter, tap on that and scroll down to the settings you want ro change.
Refuel
Hi, When I refuel my car and enter the details under Cars Refuel I fill in date Amount of fuel 54.38 (ltrs) and Cost £ as well as fuel type. I then hit save and then if i go down to refueling everything is there except for amount of fuel which has changed to NaN. can you help. Regards Chris
2012-08-10 12:53 Chris
Refueling
I will check this, probably a bug.
Recalculate Distance
I started from home then stopped the trip, added the finishing address and hit calculate new distance. The programme then shuts down and keeps doing that. It also will not show the route on the map, any clues please. Im on Iphone 4 IOS 5.1.1
2012-08-10 12:39 Chris
Recalculate Distance
Have you the same problem with other trips or is it just this trip? If it is just this trip, something is probably missing in the address. You can try to change the address data and see if it works.
Deleting a trip
Is it possible to delete a trip? Also is it possible to delete a customer/place?
2012-08-04 00:17 John
Deleting a trip
Just swipe with your finger as you do in mail
Calculations
When I run a report, it says my distance is 20 mile, but it shows my cost for that distance as $6.84, using .55 cents per mile should calculate out to $11.00. Any way to correct this?
2012-08-04 00:02 John
Ny version. Timereporter?
Kommer det någon uppdatering av timereporter. Det är ett riktigt bra program som används av många dagligen. Det finns dock många önskningar om extrafunktioner så det hade suttit bra med en uppdaterad version. Är det något som är planerat inom snar framtid?
2012-08-03 09:47 Magnus
Mileage does not calculate correctly
The calculation for the mileage cost is not correct. I typed in .555 and the calculation seems to be 21 cents lower. How can i fix this?
2012-07-22 23:42
Mileage does not calculate correctly
The mileage you see is rounded to whole numbers, however all calculations are done on the exact number, so what you see is the cost calculated from the exact mileage and not the rounded value.
Stopped tracking
My program just stopped for no reason. I can start a trip but can no longer save the data. This has recently occurred since July 05th
2012-07-12 15:02 Kevin
Stopped tracking
What happens when you try to save? You can send an e-mail on travelreporter@rad.se so we can discuss your problem.
How to view expenses and notes in reports?
How do we edit the settings to allow for viewing of expenses and notes in the reports?
2012-07-07 04:46 Kristina
How to view expenses and notes in reports?
Expenses and notes are only visible in the full report ( the one you email, saved or printed through the "curled arrow").
Changing km to miles
Found it! Thanks!
2012-06-20 04:01 Dale
Km to Miles
You're welcome!
Changing km to miles
How do I change km to miles?
2012-06-19 23:41 Dale
Help
How do I enable locator services?
2012-06-11 20:37 Marian
Enabling location services
Open the iPhone settings app, tap on Location services, check that it is on, then scroll down to Travelreporter and check that it is on and you are finished.
App doesn't work
I downloaded the app on my iPhone and the start trip window doesn't even appear. Therefore I can't start or stop any trips. I only get screens for trips, places/customers, cars or info. If I can' get the app to work how do I get a refund?
2012-05-30 05:27 Loren
Tap on the +-button
When you are in the Trips view, just tap on the plus(+)-button and you will get the start trip view.
Cost per Km
May seems to be a silly question, what exactly is Cost per Km, is it here I shall add the fuel cost per km/miles?
2012-05-24 10:57
Cost per Km
No, you shouldn't, the fuel cost is automatically calculated if you enter your refuelings. The cost per kilometer came up with one user that have a taxi boat service in the Maldives. He wanted to use the app to charge his passengers, so I added a cost per kilometer/mile to be used as a Fare Meter (Taximeter).
Specific customer start
How do I start from a specific customer address
2012-04-25 00:50
Specific customer start
The start address is always the address you are at when starting the trip. However, you can always link the Customer to the trip, either by editing the finished trip and tapping on Customer and choosing the customer or by setting "Show Place chooser after stop" to on in the settings in the iPhone settings app (scroll down to Travelreporter. You will the get a question after each trip is stopped asking what customer you want to link to, sorted after the distance from the current or start position. You can then use the report "Place" to get a report sorted and summarized on Customers.
Plan a route
If I have 15 stops to make in a days trip can I enter all the addresses and it map it out for me? Before I leave the hous e I would have direction on where I was going with an idea of mileage and time?
2012-04-19 20:17 Brenda
Plan a route
Well you can enter the trips beforehand. You start a trip and then stop and save it directly, then you can edit the trip to change addresses etc. When you are done, you tap the curled arrow and choose update distance and the trip will be calculated from your address data, with distance etc calculated from Google. Then you save the trip.
Round trips
Hpw do you log round trips as one trip?
2012-04-17 18:22 Holley
Round trips
You just tap start when you start your trip and stop when you come back. The total distance will be logged, however the start address and end address will be the same, so you will perhaps want to add a note to mark the reason for the trip.
Barkerda66@gmail.com
how do I update my ios5 software
2012-04-11 07:49 David
Barkerda66@gmail.com
how do I update my ios5 software
2012-04-11 07:48 David
iOS 5
You connect your iPhone to your computer, then open iTunes, click on your phones name in the left pane, then in the right pane click on "look for update", if you haven't done this before it may tell you without clicking on the button that there is a new version, do you want to update. Then you should say yes and then leave the phone for a while(it takes a while to update, and the phone restarts a couple of times) until it says that it is finished. After you have updated to 5.1, you don't have to do this anymore as it updates itself over the air.
Saving report in iTunes
When I choose to save the Report in iTunes, where can I view it? Thank you
2012-04-11 00:42 Susan K
Saving report in iTunes
When you open iTunes you will see your phone listed in the left pane, click on that. You will now see some texts in the top of the right pane. One of them is "Programs", click on that. If you scroll down, you will see "File sharing" and a list of Programs below that. Click on Travelreporter in that list. To the right you will see a list of your reports. There you can save the report you want, to your computer.
Report: Odometer Start/Finish
I use an iPhone 3GS. In iPhone settings I have selected Travelreporter and selected "show cars mileage chooser" to ON. The odometer readings do not show in the report that I email myself for tax record keeping. What actions must I take in order to show the readings in the report? Thank you
2012-04-11 00:40 Susan K
Odometer Start/Finish
The only reports that has the Odometer readings are the Tax-report and the .csv report for import to Excel etc. So you have to choose "Tax" in the report settings.
Bluetooth and gps
I seem to be having a problem in the car. When I use this program, and the gps is tracking my route, my telephone won't connect to my car. I have a Ford Edge with sync. As soon as I turn off Travelreporter, my iphone sync's back to my car. Is there an option I am missing to let both work in harmony? Thanks, John pennie8666@gmail.com
2012-04-10 00:26 John
Bluetooth and gps
I don't have that problem, my iPhone syncs via bluetooth to my car when I use Travelreporter (have a Mercedes B-class). There is nothing in Travelreporter that uses BluTooth, so there shouldn't be any problems. There have been some reports about WiFi and Bluetooth interference (depending on the channel that WiFi chooses). You could try shutting down WiFi on the iPhone and see if that is the problem. When you start tracking with the gps, it tries to use WiFi to get a preliminary fix from nearby WiFi-routers, before the gps have established the location, so it could be that.
AT
Hello! You are at work 9 hours and often have an hour off for break. You should have a function for less total screens in one day. It is not correct to write that you go home an hour earlier just for few hours should match. Otherwise it is a good way to keep track of the hours in the various missions. Will you update this? Anders
2012-04-09 21:49 Anders Tenggren
Lunch
I have got this from several people, so Yes, I will try to fix that.
Odometer in reports
Is there a way to get the odometer reading in reports? The odometer reading is needed for reports to the IRS in the USA? Thank you Best Regards John pennie8666@gmail.com
2012-04-02 05:28 John
Odometer in reports
To have the odometer readings on a report you have to have at least one car registered in Travelreporter, as the odometer is linked to the car. (You can have multiple cars with different odometer follow up on each car) . Then you go to the iPhone settings, Travelreporter and set "cars mileage chooser" to "show". Now, every time you start a trip you will get a dialog asking which car you are driving and gives you the opportunity to edit the odometer (For instance if someone else has been driving the car and that trip shouldn't be included in your report). Travelreporter will automatically calculate the Odometer reading. If you only have one car, you should set it to default (on the car tab) and then it's automatically chosen for you. You will now have the odometer readings on your "TAX" report.
changing cost per mile?
How do I change the cost per mile?
2012-03-30 17:42 Andy
How do I change the cost per mile?
Go to cars, add or tap on a car, there you can change the cost per mile. You should also go to the settings app and choose "show car after stopping trip", or, if you only have one car choose it to be the default car to have it automatically be chosen after you have stopped the trip. The cost per mile can be different on different cars.
Forgot to start tTravel reporter
If I have travelled all day, and forgot to start Travel reporter, is it possible to add that days travel retrospectively? I have the route on google maps, and know the milage.
2012-03-28 17:17 Andy
Forgot to start tTravel reporter
You start a trip and then stop and save it directly, then you can edit the trip to change addresses etc. When you are done, you tap the curled arrow and choose update distance and the trip will be calculated from your address data, with distance etc calculated from Google.
add trip
I forget to start app. how can I go back and enter the trip later?
2012-03-08 14:56 Carlos
add trip
You start a new trip and stop it immediately. Then you go in and edit the addresses of that trip (and other things you wan't to add). Then tap the curled arrow and choose "Calculate new distance". Then tap done.
IPAD2 userr
Are there possible to directly use this APPS on IPAD2 ?
2012-03-02 12:39 Steven
IPad
Yes, you can use them on the iPad, but for now they will run in iPhone mode, double the size. There will however be an iPad update of Travelreporter in a couple of weeks, that you will get as a free backup..Timereporter will come in some months.
Miles
How do u change from km to miles
2012-02-29 16:58 Dennis
Miles
You just open the iPhones settings app and the scroll down to Travelreporter. Tap on that and scroll down to the settings.
Raster
Hej Det är verkligen riktigt synd att man inte kan lägga in raster, en grundläggande funktion för tidrapportering. Finns väl ingen konsult som debiterar lunch. Finns det någon plan på att få in det? En av de avgörande bitar för att välja en annan app. Sen vore det juste om man kunde arkivera ej aktiva projekt/kunder Med vänlig hälsning, Stina
2012-02-22 07:50
How do I use the Odometer
If you want to follow up on the odometer readings:

1. Go to iPhone settings Travelreporter
2. Set "Show cars milage chooser" to "On"
3. Go back to the Travelreporter app.
4. Tap on cars and tap on the plus to create a car
5. Enter a platenumber or other identification for the car
6. Enter the current odometer reading on that car, to have a starting point.
7. If you only have one car or are going to use the same car most of the time, set "Default:" to "On" and "Save" the car
8. Go to trips and click the plus-button to start a new trip
9. You will be presented with an Odometer that will show the current odometer-reading on the choosen car. (if you have no Deafult car you have to tap on a car to get the reading)
10. If the current odometer reading doesn't match the car's odometer reading you can adjust it here.
11. Tap on "Start" and start driving.
12. When you have finished your trip, tap on "Stop trip" and then on "Stop and Save"
13. You will be presented with the odometer again, so you can check that it matches the car. You can adjust it if needed and then tap on "Done", and you are finished with the trip.

when you go on a trip from now on, you only have to go through points 8 to 13.
2012-02-20 20:55 Rolf Almlund
Can't create a car
How do I save a Car. I just bought the app changes to miles and gal. But when I try to create car and enter its info the save button is grey and the numbers for odometer and cost are not what I entered.
2012-02-20 19:00 Mike
Can't create a car
You have to enter a platenumber/Reg no for the car, as this is used to identify the car, otherwise the Savebutton is greyed out. If you have entered the numbers before you changed to miles and gallons, they are converted from kilometers to miles, so you have to adjust them after you have changed to miles.
Crashing
I have installed the latest version of travel reporter. And now I can not email nor save the report to iTunes, it just crashes and closes the application. Can this bug be fixed.
2012-02-18 06:13
Chrashing
A fix has been submitted to Apple on Wednesday the 15th (version 1.2.1), it should be out soon.
Kan inte spara eller skicka rapport
Efter sista uppdateringen kan jag inta spara eller skicka rapporten utan programmet stänger ner sig istället.
2012-02-17 09:01 Leif nilsson
Kan inte spara eller skicka rapport
En fix finns hos Apple sedan några dagar tillbaka
Datum på fakturaraderna
Jag skulle vilja att man kan ställa in så fakturan ser likadan ut som rapporten, där man ser datum på varje faktura rad. Min uppdragsgivare vill kunna se vilka dagar jag jobbat för dom (instruktör på ett gym).
2012-02-08 16:15 Jörgen
Datum på fakturaraderna
Vi skall se om vi kan lägga på detta, under tiden kan du ju bifoga en rapport till fakturan
Reducering
Finns där möjlighet till att lägga till ett generellt tidsavdrag för lunch etc som en parameter i inställningar? Starttid-Sluttid-Tidsavdrag per post, som det är nu så får man lägga 2 poster ifall ma
2012-01-11 09:14 Luigi
Reducering
Nej tyvärr inte i nuvarande version
Rot avdrag och omvänd skattskyldighet
Är företagare inom byggbranchen och skulle behöva en funktion där man kan göra rot avdrag på fakturan dvs lämna rabatt på vissa delar av fakturaposterna.och att man kan välja att inte debitera moms t
2011-12-06 22:37
pdf?
Hör kommer ett önskemål till gällande TImereporter: Kommer nästa version ge möjlighet att få ut fakturan i pdf-form?
2011-12-03 16:51 GerhardChr
Fler inmatnings alternativ?
Gällande Timereporter Planerar ni att lägga in fler val På fakturan för stående inmatningar? Så som: Säte Telnr Mailadress Innehar F-skattesedel Org nr Som det är nu blir det ganska trångt på de 2 ra
2011-11-24 15:38 GerhardChr
Fler inmatnings alternativ?
Ja, det skall försöka inkluderas i nästa version
Crash on contact removal
Hi! I just purchased the swedish version of the app but when I try removing a contact the app crashes directly?
2011-10-29 11:46 Vincent
Crash
There is a bug that has shown itself in iOS 5. An update is on it's way, in a couple of days
Mätarställning
Någon skrev på eran raiting att appen inte tar med mätarställning vid resans start och slut utan endast sträckans längd. Stämmer detta eller är det uppdaterat? Måste köpa en körjournal men detta måst
2011-10-23 16:44 Nex
mätarställning
I nuvarande version är det riktigt, kommer i nästa version
Kommentarer
Jag vill ha ut kommentarerna på rapporterna, hur gör jag?Jag är inte intresserad att få ut dessa på fakturan i.o.m att jag använder ett annat fakureringsprogram.
2011-09-25 09:47 Jan Johnson
kommentarer
rapporten av typ cv som du kan öppna i t ex Excel innehåller kommentarerna
raster
hej! Jag skulle vilja kunna lägga in avdrag för lunchrast + ett val att bara fylla i timmar, istället för tid. Annars en jätteanvändbar app. Tackar
2011-09-20 15:58 Jenny
Synca med iPad och Mac pro
Hej finns det, eller finns det planer på att möjliggöra synkning med Macpro och iPad? Lars
2011-08-25 13:16 Lars
synkning
så småningom i iOs 5 via iCloud
Notification
Travelreporter is showing "1" notification. What does that mean?
2011-08-03 20:11 CA
note
there is one trip that you have not finished
Ny version
Undrar om det är någon ny version av Timereporter på gång. Läste i ert forum för en tid sedan att det skulle komma en till denna sommaren. Bra app men den har sina begränsningar.
2011-07-18 09:43 Snickarn
Conversion from KM to Miles
Can you tell me how to swap the current setting from Kilometeres to UK miles please ? Many thanks Peter
2011-06-16 22:56 Peter
Conversion from KM to Miles
Just open the iPhone settings app, scroll down till you find Travelreporter, tap on that and there you can find the settings for Travelreporter, among them units i.e. KM or Miles , Litres or Gallons.
Skicka faktura
När jag försöker skicka en faktura via knappen "skicka som email" händer inget, jag kan skicka rapporter. En känd bugg? Något som man kan göra för att få det att fungera.
2011-06-07 22:10 Thomas
Skicka Faktura
Det har ibland varit problem om man har ett &-tecken eller @-tecken i företagsnamn eller dyl. Om så är fallet, prova att ta bort det och se om det fungerar då
momsuppgifter
Ang. TimeReporter Som svensk företagare är det bra att kunna lägga in en kommentar att man är registrerad för f-skatt och att man kan lägga in ett momsregistreringsnummer så att fakturan uppfyller la
2011-06-07 22:05 Thomas
Momsuppgifter
Man får i dagsläget lägga in det på samma plats som Betalningsvillkor (t ex bank2) så dyker de upp på fakturan
Crashing
When I create a report, I can see it fine. When I try to email it, the App just closes. If I try to save it to iTunes, the App just closes. Help! Thanks!
2011-06-02 10:20
crashing
have you downloaded the latest version? this problem should be fixed there.
Fungerar inte
Appen stänger ner sig så snart jag startar en ny tripp! Har vanlig iphone4. Vad göra?
2011-05-31 08:37 Kristoffer
Kontakt
kan du kontakta mig via mail rolf.almlund@rad.se
Fungerar inte
Appen stänger ner sig så snart jag startar en ny tripp! Har vanlig iphone4. Vad göra?
2011-05-31 08:37 Kristoffer
Tid
Går det att lägga in så att tiden tar bort en inställd tid för lunch?
2011-05-23 12:59
Can't Start Trip
When I hit Start Trip the app closes and no data is retained. The grey area at the bottom where prompts appear in the description is blank if that helps.
2011-05-18 23:35 Scott E. Smith
save report to itunes
as soon as i send my report to itunes the app closes and nothing ever reaches my itunes? I have not encountered this issue previous to the last update? This is frustrating.
2011-05-11 17:40
Reporting
Can you e-mail the report or do you get the same error there?
Rapport faktura filformat
Kan ni lösa så rapporten går att spara maila i pdf? Lite mer vettigt för att skicka rapporterna till kund mm.
2011-04-29 23:39 Morgan
Mätarställning
Som du säkert sett handlar mycket av den dåliga kritiken på iTunes om mätarställning. Tittar du på att fixa detta på ett smidigt sätt. Visst man kan ju lägga det under anteckningar, men det är naturl
2011-03-30 12:18 Robin
reports
when will reports bug be fixed so that they will email (even with a bad report)?
2011-03-27 15:14 Ty
Update
We are woking on a larger update that will br released in 1 to 2 weeks
e-mial and Itunes reporting
I cannot e-mail reports or send them to itunes. This really reduces the worth of this product for me. Hank Novak novakh19@yahoo.com
2011-02-28 23:31 Hank
Reporting
We have had that problem with some users. It is probably caused by some trip becoming corrupt. We haven't been able to establish the reason for this, but are working on an upgrade to take care of thi
KM to MILES
I need to know how to switch from KM to miles. I can see the question has been asked before, but no response.
2011-02-27 07:10
Km to miles
Open the iPhone settings app, find Travelreporter down the list, there you have some options, one of them is km or miles
TravelReporter Reports
I need to input starting milage and end milage as well as starting location and ending location. It would help if we had the option to input notes prior to starting trip. Also, I can not email or sav
2011-02-25 21:11 Juli
Reports
There is currently no way to add start and end milage, will come in a later version. If you are having trouble mailing or saving reports, you probably have a trip that has been corrupted, se if you h
KM to Miles
loaded app on iphone, works but is in KM and in US need Miles travelled for business expense. How can this be changed?
2011-02-11 23:05
Km to miles
Open the iPhone settings app, find Travelreporter down the list, there you have some options, one of them is km or miles
projects
I know how to add a project to a customer. How do you delete a project once it is finalised?
2011-02-07 07:18 Stephen
Remove Project
Just swipe over the project name as you do in mail
Km to miles for me too
I logged first trip today and I have the same Km issue I need tw trips in miles not Km.
2011-01-21 04:50
Km to miles
Open the iPhone settings app, find Travelreporter down the list, there you have some options, one of them is km or miles
KM to Miles
loaded app on ipad, works but is in KM and in US need Miles travelled for business expense. How change?
2011-01-19 04:19 Abel
Km to miles
Open the iPhone settings app, find Travelreporter down the list, there you have some options, one of them is km or miles
Enabling GPS
I didn't allow the GPS to be enabled the first time I turned the app on. My purpose was to create some reports manually before starti g a trip. Now I realize that I don't think I can create a report
2011-01-17 17:26
Enable GPS
Go to the iPhone settings app, choose General then Location services, find Travelreporter and set to ON
Email Problems
Unable to email my report to myself. What is the problem?
2011-01-12 23:31 Jason Norman
Reportproblems
Some users have had problems creating reports. We are analyzing the problem and will release an update as soon as the problem is solved.
Ingen rapport Travelreporter
Jag får ingen rapport vare sig via mejl eller iTunes - vad göra? Under fildelning i iTunes syns programikonen men i dokumentfältet syns endast programfilen. Den envisas oxå med att lägga in en annan
2011-01-11 22:27 pettson
Rapportproblem
Vissa användare har haft problem med rapporter. Vi håller på att undersöka problemet och kommer med en uppdatering så fort det är löst
Sync
Finns det planer på att skapa möjlighet att synka mellan iPhone och iPad? Såg också att fråga om det är möjligt att lägga in tid direkt utan att ange start/stopptid redan besvarats men finns det plan
2011-01-10 12:00 Sören
trip startar inte
Hej. Jag har uppdaterat till 4.2.1 men time reporter startar inte när jag trycker på starta trip.??
2010-12-28 21:08 Martin
Platsinställningar
Gå in i i phonens inställningar allmänt och platsinställngar. Kontrollera att Travelreporter är påslagen.
Platsinställningar
Gå in i i phonens inställningar allmänt och platsinställngar. Kontrollera att Travelreporter är påslagen.
US - States Info
In entering locations you give the option for Name, Address, City and Country. There is no option for US States. I work across 5 states. There are some cities and towns that have the same name in Tex
2010-12-19 19:28 Travis
US states
I will add this in an upgrade. As of now you can use the Country field by adding, for instance TX,US to get Texas
Programm doesnt work
The program closes immediately by itself. iPhone4. Thx 4 ur help!
2010-12-19 17:34 Alex
Program crash on startup
There is a problem with Travelreporter on older versions of iOS that sometimes makes it chrash on startup. You should update your iOS version through iTunes to the latest version (4.2). Just connect
synk
Hej, som ny på detta. Läste att jag kunde synka mellan iPad & iPhone? Hur gör jag det?
2010-12-07 00:35 Sören
Synka
Om du kopplar in iPhonen till datorn med iTunes igång, och därefter klickar på symbolen för din iPhone och sedan klickar på program i överkanten så ser du i nedre delen "fildelning". Om du klickar på
Timecomment
Har ni några planer på att utöka kommentarsfältet? Det går visserligen att skriva in en hel del text och editera denna (då får man scrolla med "luppen"), men jag skulle önska flera rader och ett rikt
2010-10-20 21:34 Åke
Timecomment
En god idé, eventuellt i nästa version
Spara ner
Tack för en fantastisk app. Den är basen i mitt företag. Jag har några frågor dock: 1. Kommer man att kunna spara undan projekt i framtida version? Jag har nu över hundra projekt och det börjar bli b
2010-10-14 00:44 Stefan Lidén
"deleregister"
Hei igjen Med deleregister mener jeg et register med varer som er lagt inn i en liste som kan plukkes ut som en kostnad på den den aktuelle kunden. Med andre ord: registrere vareforbruk mot en kunde.
2010-10-12 00:43 Henrik Skivik
Deleregister
Ok, det finns inga planer i närtid, men man kan använda "utgifter" för att registrera "uttagna" kostnader, som kommer med i både rapport och faktura
Deleregister
Heisann Noen mulighet for et "deleregister" som kan legges inn og plukkes ut ved forbruk hos den aktuelle kunden? Hvis dette er mulig vil jeg gjerne anbefale app. videre til til håndtverkerkollega!!
2010-09-29 00:17 Henrik Skivik
Deleregister
Jag är inte riktigt säker på vad du menar. Menar du att man skulle lägga in en summa som man sedan drar av från eller menar du att man skulle hantera andra omkostnader, för det kan man redan idag
Report absoulte time
Hi, would it be possible to enter only absoulte time ie not filling in start/end time just the total amount of time for the activity.
2010-08-09 19:31 Johan J
Enter time directly
No, sorry not for the moment.
Fakturadetaljer
Hittar inget bra ställe under inställningar (iphones inställningar för timereporter) för att lägga in momsreg nummer, innehar f-skattsedel, bankgironummer och en del annat som måste stå med på faktur
2010-06-20 18:48 Martin
Fakturadetaljer
Det som står under rubriken "Betalningsvillkor" i inställningar, kommer upp som två rader på fakturan. Man kan fylla i ganska mycket där, förutom betalningsvillkor och bankdetaljer även orgnr, Inneha
Fakturadetaljer
Hej! Skulle vilja veta hur man får in organisationsnr, momsreg. nr, f-skattenr, bankgiro/postgiro, telefonnr i fakturorna. Skulle också vilja veta om man kan få in sin logga i fakturan på ngt sätt? A
2010-06-19 10:09 Martin
Fakturadetaljer
I iPhonens inställningar under Timereporter, kan man fylla i bankdetaljer etc
breaks, again
I agree on the previous breaks comment, it would be really convenient to just add day start and then adding a time for lunch, and finally adding day stop time, and the program would calculate the tot
2010-04-21 20:13 jonas
Breaks
I'll see if I can find a nice solution for this
Lägga till flera kostnader på samma dag / arbetsorder istället för faktura
Hej bra jobbat tycker ja, men det finns ännu en del att göra. har några önskemål. # Skulle vara bra om det fanns möjlighet att lägga till flera kostnader på samma dag ex (Biltull, parkering inköp frå
2010-04-19 22:31 Andreas
Bifoga rapport
Jag skulle vilja bifoga en rapport när man gör fakturan för en viss kund eller projekt. Superbra att kunna fakturera kunden direkt från appen men om jag inte i samma veva kan få med en tidrapport fal
2010-03-25 09:15 Andreas Rindsäter
Nästa huvudversion
Det kommer med i nästa huvudversion som vi arbetar med
Positioning
My employees are working in the field. I want to have a position every x minutes (30 min) so that I know were they are for new jobs and evidence that they have been on jobs they are billing.
2010-03-12 11:37
Not possible (yet)
We are working on a helper application called travelreporter, that will log your movements, so that you can log your driving and then add it to the customer in timereporter. However checking the loca
Activities in projects
When working with projects you have several avtivites and they may also have different prices, e.g. travel time. Can this feature be added? I'd also like to have the ability to have better expence an
2009-10-28 09:31 Hans
In next release
Different type of "Jobs" will be part of the next release. We are working on an accompanying app for tracking milage, with a mechanism to exchange data between the apps.
negative values
Is there a way to enter negative values in invoices. Such as, if you receive partial payments or deposits?
2009-09-11 00:25
A Bug
This a bug that is fixed in release 1.2 that is coming out as an update in a couple of days. Now you can have negative values that will show up in the invoice
Break/pause
How can I detract the time I take breaks. I still want to se start and end time but minus breaks.
2009-07-27 20:55
Breaks
For the moment there is no possibility to take a break other than to stop and then start a new time. In the invoice it will show up as a summary.
TimeSlips
Can the time be transferred to TimeSlips on my PC? If not, are there plans to develop something like that? Thank you.
2009-07-20 19:21 Robert
Export
The only export/import options we currently have is by using csv files and XML files. I don't know if timeslip currently support these. However it is possible to add other formats if there is a deman
Adding Company Info
How do I add my company information to the invoice.
2009-06-22 16:44
iPhone settings
You add the details in the iPhone settings. There you will find a Timereporter item
Deletion
How do you delete a project or a time?
2009-05-15 11:41
Swipe
You just swipe across the project in the projectlist or the time in the timelist, the same as you do in the mailapp. When you delete a project all the times associated with that project will also be